Sign-In Help

           

 Why is my password not working?

             
             
1-  CAPS-LOCK Correction.
                                 Your Password is case sensitive. Be sure to keep this in mind when entering your password that there is a great difference between a passwod written like this "password", this "PASSWORD" and this "PassWord".
   
2-  Sign in with the correct id.
                                            Make sure that you are using the correct ID when signing in to your account. Note that if your email is you2007@luxmail.com, your Luxmail id is you2007. You do not need to write your complete email address, you just have to write your id.
              
          

 What if I forgot my password?

             
   
         Provide your verification information and Reset your password by using the Forgot your Password Wizard. Make sure to provide the correct verification information, ( the same information which you entered while signing up with Luxmail or when you last updated your account ) otherwise you will not be given a new password.
   

 

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